Privacy Statement
Effective as of January 2007
Medrio, Inc. Privacy Statement:
Medrio, Inc. has created this privacy statement
("Statement") in order to demonstrate our commitment to
customer privacy. Privacy on the Medrio, Inc. web site (the
"Site") is of great importance to us. Because we gather
important information from our visitors and customers, we
have established this Statement as a means to communicate
our information gathering and dissemination practices. We
reserve the right to change this Statement and will provide
notification of the change at least thirty (30) business
days prior to the change taking effect.
If you have questions or concerns regarding this statement,
you should first contact Medrio, Inc. security administrator
by email at info@medrio.com. If you do not receive
acknowledgment of your inquiry or your inquiry has not been
satisfactorily addressed, please bring this to the attention
of Medrio for further resolution.
Collected Information:
We may from time to time ask customers who register to use
the services offered on our Site (collectively, the
"Service") to give us contact information, such as their
name, company name, address, phone number, and e-mail
address, and financial qualification and billing
information, such as billing name and address, credit card
number, and the number of users within the organization that
will be using the Service. At the time you express interest
in attaining additional information, or when you register
for the Service, we may also ask for additional personal
information, such as title, department name, fax number, or
additional company information, such as annual revenues,
number of employees, or industry. Customers can opt out of
providing this additional information. Customers can update
or remove their personal information at any time by logging
into the Website and editing their Personal Information.
Customers can view their updated profile to confirm their
edits have been made.
Medrio, Inc. uses the information that we collect to set up
the Service for individuals and their organizations. We may
also use the information to contact customers to further
discuss customer interest in our company, the Service that
we provide, and to send information regarding our company or
partners, such as promotions and events. Customer email
addresses and any personal customer information will not be
distributed or shared with third parties. Customers can opt
out of being contacted by us, or receiving such information
from us, at any time by sending an email to
support@medrio.com. Separately, customers are also asked to
provide an email address when registering for the Service,
in order to receive a username and password. We may also
email information regarding updates to the Service or
company, and may send a Customer Newsletter. Again, email
will not be distributed or shared.
Except as we explicitly state at the time we request
information, or as provided for in the Medrio, Inc. Master
Subscription Agreement, we do not disclose to third parties
the information provided. All financial and billing
information that we collect through the Site is used solely
to check the qualifications of prospective customers and to
bill for the Service. This billing information is not used
by Medrio, Inc. for marketing or promotional purposes.
Medrio, Inc. uses a third-party intermediary to manage the
credit card processing. This intermediary is solely a link
in the distribution chain, and is not permitted to store,
retain, or use the information provided, except for the sole
purpose of credit card processing. Other third parties, such
as content providers, may provide content on the web Site
but they are not permitted to collect any information nor
does Medrio, Inc. share user information with these parties.
Customers of the Service will be using the Site to host data
and information ("Data"). Medrio, Inc. will not review,
share, distribute, print, or reference any such Data except
as provided in the Medrio, Inc. Master Subscription
Agreement, or as may be required by law. Individual records
may at times be viewed or accessed only for the purpose of
resolving a problem, support issue, or suspected violation
of the Master Subscription Agreement, or as may be required
by law. Of course, customers are responsible for maintaining
the confidentiality and security of their user registration
and password.
Medrio, Inc. may also collect certain information from
visitors to and customers of the Site, such as Internet
addresses. This information is logged to help diagnose
technical problems, and to administer our Site in order to
constantly improve the quality of the Service. We may also
track and analyze non-identifying and aggregate usage and
volume statistical information from our visitors and
customers and provide such information to third parties.
Cookies:
When you interact with the Medrio, Inc. Website we strive to
make that experience easy and meaningful. When you come to
our Web site, our Web server may send a cookie to your
computer. Cookies are files that Web browsers place on a
computer's hard drive and are used to tell us whether
customers and visitors have visited the Site previously.
Standing alone, cookies do not identify you personally. They
merely recognize your browser. Unless you choose to identify
yourself to Medrio, Inc., either by responding to a
promotional offer, opening an account, or registering for a
30-day Test Drive, you remain anonymous to Medrio, Inc.
Cookies come in two flavors: session and persistent-based.
Session cookies exist only during an online session. They
disappear from your computer when you close your browser
software or turn off your computer. Persistent cookies
remain on your computer after you've closed your browser or
turned off your computer. They include such information as a
unique identifier for your browser.
Medrio, Inc. uses session cookies containing encrypted
information to allow the system to uniquely identify you
while you are logged in. This information allows Medrio,
Inc. to process your online transactions and requests.
Session cookies help us make sure you are who you say you
are after you've logged in and are required in order to use
the Medrio, Inc. application. Medrio, Inc. may use
persistent cookies that only Medrio, Inc. can read and use,
to identify the fact that you are a Medrio, Inc. customer or
prior Medrio, Inc. website visitor (whatever the case may
be). We are especially careful about the security and
confidentiality of the information stored in persistent
cookies. For example, we do not store account numbers or
passwords in persistent cookies. Users who disable their Web
browsers' ability to accept cookies will be able to browse
our Website but will not be able to successfully use our
Service.
Third Party Cookies:
We may from time to time engage third parties to track and
analyze non-personally identifiable usage and volume
statistical information from visitors to our website to help
us administer our website and improve its quality. Such
third parties may use cookies to help track visitor
behavior. Such cookies will not be used to associate
individual website visitors to any personally identifiable
information. All data collected by such third parties on
behalf of Medrio, Inc. is used only to provide us with
information on site usage and is not shared with any other
third parties.
Third Party Sites:
The Site contains links to other web sites. Medrio, Inc. is
not responsible for the privacy practices or the content of
these other web sites. Customers and visitors will need to
check the policy statement of these others web sites to
understand their policies. Customers and visitors who access
a linked site may be disclosing their private information.
It is the responsibility of the user to keep such
information private and confidential.
Security:
Our Site has security measures in place to help protect
against the loss, misuse, and alteration of the Data under
our control. When our Site is accessed using Firefox or
Microsoft Internet Explorer versions 5.5 or higher, Secure
Socket Layer (SSL) technology protects information using
both server authentication and data encryption to help
ensure that Data is safe, secure, and available only to you.
Medrio, Inc. also implements an advanced security method
based on dynamic data and encoded session identifications,
and hosts the Site in a secure server environment that uses
a firewall and other advanced technology to prevent
interference or access from outside intruders. Finally,
Medrio, Inc. provides unique user names and passwords that
must be entered each time a customer logs on. These
safeguards help prevent unauthorized access, maintain data
accuracy, and ensure the appropriate use of Data.
Opt-Out Policy:
Medrio, Inc. offers its visitors and customers a means to
choose how we may use information provided. If, at any time
after registering for information or ordering the Service,
you change your mind about receiving information from us or
about sharing your information with third parties, send us a
request specifying your new choice. Simply send your request
to support@medrio.com.
Correcting & Updating Your Information:
If customers need to update or change registration
information they may do so by editing the user or
organization record. To update billing information or
discontinue service please email
support@medrio.com
or call 866-513-4672. Medrio, Inc. will respond to your
correction or update request within at most 30 days from the
date of your request.
Additional Information:
Questions regarding this Statement or the practices of this
Site should be directed to Medrio, Inc. Security
Administrator by e-mailing such questions to
support@medrio.com or by regular mail addressed to Medrio,
Inc.’s address found on the website.